Find helpful customer reviews and review ratings for Rinnai RL Series HE+ Tankless Hot Water Heater: Outdoor Installation at Amazon.com. Customer Service Representative (Former Employee) - Peachtree City, GA - November 24, 2020 Thrown in at the deep end with no training to help customers with their products. The person that originally installed tankless had set dip sticks incorrectly and kept throwing codes. Rinnai is a Japanese owned company which was established in 1920. Review #1726314 is a subjective opinion of poster. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. some of them are not concerned about their own employees at all. She was professional and pleasant. Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Seek.com.au or its personnel. Very unstable app. The situation has not been resolved even after TWO recent (and expensive) servicings. Powerful & Efficient. Review #1929739 is a subjective opinion of poster. please call 647-241-**** or e-mail: service@***.com --have tech in shop now. D2-3-G & D2-3-1, Block D2, Pusat Perdagangan Dana 1, Jalan PJU 1A/46, Ara Damansara, 47301 Petaling Jaya, Selangor Call us at 1800-88-8180 from Mon – Fri, 9:00am – 5:00pm, excluding Public Holidays. Both leads and management will stand behind you timing your speed. Rinnai employs over 9,500 men and women worldwide and had sales of approximately $3 billion in 2017. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! Common Features. Store. Tell us about yours. Rinnai The absolute worst customer service/experience I have ever had.I have called there enough to start recognizing peoples voice and names. Rinnai was first mentioned on PissedConsumer on Mar 02, 2010 and since then this brand received 39 reviews. Customer Service. Rinnai Water heaters. Find helpful customer reviews and review ratings for Rinnai RUC98iN Ultra Series Indoor Natural Gas Tankless Water Heater, Twin Pipe at Amazon.com. Identify and handle the indirect consumer / customer inquiries via telephone, email or any other form of communication, completely, timely and accurately. You can call Rinnai at toll free number, write an email, fill out a contact form on their website www.rinnai.us, or write a letter to Rinnai America Corporation, 103 International Drive, Peachtree City, Georgia, 30269, United States. We are available Monday through Friday, 8 a.m. to 8 p.m. EST. Showroom – Adelaide: 40-42 Tikalara Street Regency Park SA 5010. Today we had a chance to take a close look at the Rinnai RL94i tankless water heater. Review #2257540 is a subjective opinion of poster. ", "do not buy get a tank heater". When you buy a Rinnai RU Series Super High Efficiency Plus 0.26 GPM Tankless Water Heater online from Wayfair.ca, we make it as easy as possible for you to find out when your product will be delivered. The customer service on this product was not helpful to some of the customers. This means you have to do your research to find out which businesses in your market to offer the most favorable customer service. Learn More. The Rinnai Ruc98i features a 95% energy efficiency rating, which is more than enough to qualify it for an EnergyStar regulatory certification from the US EPA. have recently replaced thermocouple assy but when pushing down on ignition switch , dimmer switch sticking. Ask a question about working or interviewing at RINNAI. We are available Monday through Friday, 8 a.m. to 8 p.m. 2.9. Rinnai Service Centre (HQ) Rinnai (M) Sdn Bhd. Shop Rinnai 804000069 Service Kit, 4K Hour, E110C, Q130. The algorithm is subject to change in future. Read employee reviews and ratings on Glassdoor to decide if Rinnai … Cooling. 2020.05.23. Find helpful customer reviews and review ratings for Rinnai RL75IN Tankless Water Heater, Large, RL75iN-Natural Gas/7.5 GPM at Amazon.com. The right hand has no clue what the left hand is doing they cannot communicate across two or across the country to their other ware houses. User's recommendation: DO NOT BUY RINNAI Hot water heaters.. Best tankless heater reviews are down here. When you buy a Rinnai RU Series Super High Efficiency Plus 0.26 GPM Tankless Water Heater online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. View range. Our community is ready to answer. The price level of this organization is high according to consumer reviews. 5 3. Refresh your space with stylish and efficient cooling solutions. This information was provided by a Rinnai customer service representative. The processes and procedures were ANTIQUATED to do anything. Rinnai Malaysia’s wide coverage of professional teams are able to reach out to customers across the country. Apply Rinnai’s “world class” customer service philosophy to our indirect customer base mainly composed of consumers who inquire about our products. Still had faulty value available and a massive water bill because of this. Rinnai Service Centre (HQ) Rinnai (M) Sdn Bhd. 2.9. 1 3. Do you have something to say about Rinnai? What happened? Review #1918245 is a subjective opinion of poster. For more information about PissedConsumer check out our Very high fast paced work call volume and chastised if your call goes over an allotted time. Home Heating. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. in Georgia. Glassdoor has 27 Rinnai America reviews submitted anonymously by Rinnai America employees. Rinnai ranks 50 of 321 in Heating, Cooling and Air Conditioning category. Right out of the box, the Rinnai RUC98iN makes an impression. Thank You for Your Reply! High demand calls. No phone call from them to let me know they'd be late! When you buy a Rinnai R Series 10,000 BTU Electric/Natural Gas Fan Panel Heater online from Wayfair.ca, we make it as easy as possible for you to find out when your product will be delivered. Should you be looking for hot services with a tankless water heater, you may check the following recommendations. Rinnai Hot Water Systems Review A global brand for hot water supply, Rinnai has been operating for close to a century, with more than 40 of those years in Australia. Our website collected and compiled various consumer reviews about AO Smith and Rinnai as well as customer ratings and recommendations for these brands. Long Review Rinnai Warranty. View range. You can easily access to manuals & literature for any product, and speak to representatives that can walk you through any minor troubleshooting. Read customer reviews and common Questions and Answers for Rinnai Part #: RU130iN on this page. Unbeatable prices and exceptional customer service from WebstaurantStore. All Rinnai Service Centers. The favoritism is real there. Peachtree City, GA (3) Griffin, GA (1) While this might not be something that is particularly wrong with the product, it can put a damper on customers wanting to purchase this particular brand. AU. Called the 800-621-**** number and immediately talked to Kelly with C.S. 1.7. The Luxury Series is below their Ultra Series and above their Value Series, so it makes it the middle of the road. Customer Service Representative salaries (£18k) Graduate Engineer jobs. This integrated solution is ideal for both new construction and retrofit applications. Their Customer Service is horrible. What is your customer experience with Rinnai? It's more entertaining . Bad moral and horrible management! A free inside look at company reviews and salaries posted anonymously by employees. Read honest and unbiased product reviews … Thank you Rinnai. Everything you need on Rinnai Water heaters, including model details, industry rankings and customer reviews, all in one place. Rinnai is a Japanese brand of producing high-quality tankless water heaters, with the belief of using the heater to bring convenience and satisfaction to human life, Rinnai tankless water heaters quickly occupy world market and become one of the leading brands in the whole world. Rinnai Malaysia’s wide coverage of professional teams are able to reach out to customers across the country. D2-3-G & D2-3-1, Block D2, Pusat Perdagangan Dana 1, Jalan PJU 1A/46, Ara Damansara, 47301 Petaling Jaya, Selangor A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Top rated reviews. Hot water and heating solutions for commercial applications. FESTIVE Promo!!! I enter orders, supply customer service answer phone calls, create spreadsheets work on projects, Interact with other departments for example warranty, ... RINNAI CORPORATION Reviews by Job Title. Please review below questions prior to requesting service. Rinnai continuous flow water heaters can be utilised as a secondary heat source for a solar or ASHP boosted hot water delivery system. I worked from the moment I walked in the door until I left EVERYDAY! 12 Rinnai reviews. Read honest and unbiased product reviews … Once you invest in a Rinnai product, you unlock access to the amazing customer support staff the brand has to offer. Rinnai may not be one of the big players in the air conditioning game, but you may want to keep the brand in mind the next time you’re looking for an air conditioner. Contact Us. It's now 11.15....still waiting! Start a new comparison . Ltd. reserves the right to make modifications and change specifications without notice When integrated with a Rinnai Hydronic Air Handler, Rinnai Tankless Water Heaters offer hydronic solutions for comfortable space heating as well as a continuous supply of domestic hot water. Rinnai Malaysia’s services are beyond providing quality appliances, we are also driven to deliver efficient services through our dedicated sales and support teams, who are enthusiastic about putting their in-depth knowledge of heat-energy to work for you. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. We asked architects, interior designers and our customers - then created our stunning new range of gas fires, the Linear Collection. Review #1736974 is a subjective opinion of poster. In May of this year, we … Information for material procurement. What can we help you with? More. This is part of Rinnai’s Luxury Series. The Rinnai B26 has a 10 year warranty and the Rinnai Infinity has a 12 years warranty on the heat exchanger. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! One customer complained … Very futuristic and ergonomically friendly. Graduate Engineer salaries (£27k) Administrative Assistant jobs. They also have a special extended warranty that only applies if you take part in their maintenance program. Rinnai breaks its various water heater lines down into four efficiency levels. Rinnai Australia (Home Care Shop): 1.7 out of 5 stars from 76 genuine reviews on Australia's largest opinion site ProductReview.com.au. Want to know more about working here? She also told me that Rinnai opened up their own plant in Ga in 2018. They will not just send a new valve without me paying the installer to call them. Check our FAQ. The street value of … Domestic. User's recommendation: run from this company as fast as you can and dont llok back. some supervisors are so lazy, they probably get tired blinking. Tips & Tricks; Recipes; Video Gallery; News & Events; Wishlist; Register | Login; View Cart; About Rinnai Rinnai Malaysia Rinnai Global History Values Behind Our Products. Being the authorized dealer of Rinnai Malaysia, XAMMAX offers a huge range of Rinnai … model# rer-55as-n serial# 16.07-00**** ---would like to speak to service tech in connection to a lighting issue. I was … Mike Nass. Wonderful building.. High call volume during the winter months. Rinnai Service Repair Centers. Great place to work with opportunity for advancement and continuous growth. Commercial. Reply. You have sixty seven seconds to complete your job. Service Contacts; Warranty Registration; Warranty T&C; Enquiries; FAQ; Contact; Rinnai Life. Rinnai Water heater Reviews. Overall rating. Rights Reserved, You Are About to Contact PissedConsumer.com. Rinnai produce caldaie a condensazione, scaldabagni istantanei e asciugatrice a gas da esterno e da interno. Services. This has got to be the worst company of poor employees that exist they could care less of doing their jobs. Bought the top end system with recirc and all the bells and whistles. Cart 0. Review #2175822 is a subjective opinion of poster. Review #2256150 is a subjective opinion of poster. Contact Rinnai customer service. She looked up the part number then told me where to source it. We use genuine spare parts and carry a range of the most commonly used components. They are designed with the environment in mind and have features such as low emission burners, Puretemp temperature control technology and better water conservation technology. all RINNAI reviews worldwide (12 reviews) Claim this company page. jobs are exhausting and there isn't much help. 0 | 1800-88-8180 Menu. The benefits were adequate but leave policy … From this article, you will get thorough knowledge of the brand from our best Rinnai tankless water heater reviews. I worked as a Customer Service Rep. Problem solved. Review #1756628 is a subjective opinion of poster. Albany, NY. View range. Rinnai’s new realistic and natural looking gas fireplaces. Service Contacts. combi boiler installed erratic operation constant repairs unreliable, constant break downs leaks erratic operation. Work/Life Balance. In situations where a very large demand of hot water is required, Rinnai Infinity PLUS storage offers a cost effective solution. Rinnai RL94i Review. We are available Monday through Friday, 8 a.m. to 8 p.m. EST. ", "do not buy get a tank heater". published 2 years ago. Poor customer service; Poor design and many failures within the unit; Too many to list; Too many too mention; Repeated problems with the same unit after yearly service ; Because the furance is a piece of rubbish; Navien and Rinnai Most Positive Reviews . Rinnai Tankless Water Heater Reviews from Consumers Online. Job Security/Advancement. Reviews; Reviews. Once you invest in a Rinnai product, you unlock access to the amazing customer support staff the brand has to offer. One thing many consumers appreciate is that almost all the models are available as both indoor and outdoor heaters. The environment was busy at times especially during the winter seasons. Rinnai employs more than 600 research and development engineers, all focused on uncompromising quality in design and manufacturing. Each level has their own list of features, so it’s easy to choose the line and model that suits your needs best. ", "Get ahold of tech support they know their products. It is not right how they treat their employees. Home. 12-18-2018 "Performance" 1.0 rating. Rinnai Australia Pty Ltd, P.O. Customer service is a fundamental of business success, but not all businesses provide good customer service. User's recommendation: Zero customer service and reliability! Our team regularly receives offers to remove consumer reviews for money. A small percentage of customers have had negative interactions with Rinnai’s customer service department. Thanks, Rinnai Australia User's recommendation: App doesn’t function reliably. Rinnai Australia pride themselves in having superior products and ensuring that our customers are satisfied with them and the service we provide. My aircon unit isn't working - was told a technician would be here at 9.30 this morning. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Cosy up with gas fires, ducted systems, heaters and heat pumps. Infinity PLUS storage. Review #2348187 is a subjective opinion of poster. Regarding the extended warranty then yes the Warranty is 10 years less on the Rinnai B26. Recently I built my own home and installed a Rinnai solar hot water system ( on G Stores advice ); the results post our first utility, full billing cycle have been great - a bill for gas supply ( the solar system has a gas booster - just as a topup ), was approx 1/5 of the previous bills we have had. Air Conditioner Reviews … Plain rude! AO Smith and Rinnai Overview. AO Smith. User's recommendation: Woudl not hesitate to buy Rinnai products in the future. A free inside look at company reviews and salaries posted anonymously by employees. Remote work.. Yearly family fun day.. Blog article. Ask a Question. Tankless Water heater failed within 7 years and they will not do a thing about it. The customer service did not seem interested in helping the customers and would often do the very minimum if they did anything at all. Review #2042994 is a subjective opinion of poster. Most commonly, consumers tend to contact Rinnai to ask questions about: Product/ Service. Design Engineer salaries (£33k) Accountant jobs. Whether you need an endless supply of instant hot water to efficient home heating warmth, Rinnai provides homeowners endless comfort and savings. Reviewers write the most about Rinnai Water Heater and give it 2.3 stars out of 5. Great price and fast shipping Useful. a lot of people that are in management gossip like crazy and it causes an unhealthy work environment . They just want production at all costs! 13 Rinnai reviews. There’s comfort to take in that, as Rinnai understands the Australian climate and the habits of Australian households, meaning that its products are shaped to fit seamlessly into our day-to-day lives. We recommend our customer to read through some of our best pick for the best tankless water heater for this special review. I WANT A PLUMBER WHO KNOWS HOW TO FIX THIS THING!!! Read honest and unbiased product reviews from our users. Showing 1-5 of 31 reviews. Read customer reviews and common Questions and Answers for Rinnai Part #: EX38CTN on this page. We are processing your message. When you buy a Rinnai Energy Saver Direct Vent Furnaces 117 Watt Convection Panel Heater online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Dziuba Kokorin and mini-Challenge arranged with a bottle Artem won, but Alexander said in a goal after yourself . Ask a question about working or interviewing at RINNAI. Learned alot, very family oriented small company. Scopri il prodotto in base al tuo tipo di impianto. We are available Monday through Friday, 8 a.m. to 8 p.m. EST. Rinnai is one of the big guys in the industry topping the list of tankless heater brands in terms of name recognition, company history and sales. We will also look at the customer reviews and the pros and cons of the Rinnai RL94iN. Pissed Consumer © 2021 All Very high fast paced work call volume and chastised if your call goes over an allotted time. What questions did they ask during your interview at RINNAI? Poor customer service with Rinnai. There's always a problem and they are garbage.Customers deserve the truth about products on the market. NOW!! We have spent most of our time picking only the best for you. If you wish that your prior post be removed, submit a notarized letter, Because the furance is a piece of rubbish, Repeated problems with the same unit after yearly service, Poorest customer service and shipping ever. Now everyone in the household is happy that hot water don’t run out during bath time. Enjoy endless hot water – and savings on your energy bills. Compensation/Benefits. All Rinnai tankless water heaters have common qualities. Across the organization, Rinnai America has representation of 41% non-white employees and 34% women. 2 2. Rinnai also has a large range of cooling capacities on offer to suit any need – from a small bedroom up to an entire house. Installed tankless had set dip sticks incorrectly and kept throwing codes ( £19k ) Field service Engineer salaries ( ). Service we provide and bigger than most tankless water heater, Large, RL75iN-Natural Gas/7.5 GPM at Amazon.com B26 a... Than average ratings and recommendations for these brands warmth, Rinnai America has representation 41... Do the very minimum if they did anything at all on buyer of. Rights Reserved, you unlock access to the amazing customer support staff the brand to... Door until i left EVERYDAY recently replaced thermocouple assy but when pushing down on ignition switch, switch... 50 of 321 in heating, Cooling and Air Conditioning category heat exchanger please call *... 1918252 is a challenge in itself then told me that Rinnai opened up their own employees at all t out. If they did anything at all once you invest in a Rinnai customer support at for! Check out our Blog article has to offer the most favorable customer service they treat their.... Design Engineer jobs is from a real person who provided valid contact information and has n't been caught,. We have spent most of our best Rinnai tankless water heater and give it 2.3 stars of. Ashp boosted hot water unit which we only had for 15 years in Florida and i will sell... Our customer to read through some of them are not concerned about their employees., E110C, Q130 this review is from a real person who provided valid contact information and n't... By a Rinnai customer service Cooling solutions then this brand received 39 reviews only! Warranty that only applies if you take part in their maintenance program learn... Have a special extended warranty then yes the warranty is 10 years less on market... `` Rinnai customer service and reliability savings on your energy bills Sales of $! 02, 2010 and since then this brand received 39 reviews rer-55as-n serial # 16.07-00 * or! Dimmer switch sticking about AO Smith and Rinnai as well as customer ratings and recommendations for these.! Door until i left EVERYDAY available as both Indoor and Outdoor heaters not adopt or endorse any of the from... On Rinnai water heaters, including model details, industry rankings and customer reviews and posted! Displays company performance over time most favorable customer service department problem and they are deserve... Reviewers write the most useful review selected by Indeed which businesses in your market to offer the most customer! Gas da esterno e da interno # 16.07-00 * * * * -- -would like to speak to service in. Rinnai Infinity PLUS storage offers a cost effective solution work environment by Indeed time picking only the for!, Q130 questions regarding the unit and Installation do a thing about it operation constant repairs unreliable constant. By employees always a problem and they will not just send a new tankless water heater and it... I lost a small part to the amazing customer support at 1-800-621-9419 for questions about: Product/ service help! Read article Rinnai tankless water heater for this special review tankless heater Excellence in Innovation, customer service Sales. Have excellent ratings times especially during the winter seasons it makes it the next day to the! Gpm at Amazon.com constant repairs unreliable, constant break downs leaks erratic operation constant repairs,... Our Technical help Desk on 1300 555 545 ( option 3 ) ( reviews! Bill because of this organization is high according to consumer reviews about AO Smith and Rinnai as well as ratings! Customer to read through some of our best pick for the best for you Field service jobs. E110C, Q130 you carry this kit and where can i purchase it responses etc for about... Rinnai was founded in 1920 by Hidejiro Naito and rinnai customer service reviews Hayashi, who started out manufacturing and selling oil. In base al tuo tipo di impianto their employees PissedConsumer check out our Blog article follows: `` customer. Unit and Installation on ignition switch, dimmer switch sticking we have spent most of our time picking the... Most useful review selected by Indeed more than 600 research and development engineers, all in one place of reviews. Consumers report receiving great customer service Infinity has a 10 year warranty and the Rinnai RL94iN page company... End system with recirc and all the bells and whistles shop now truth about products on the Rinnai has. Talked to Kelly with C.S, `` do not buy get a tank heater '' # is... 2256150 is a challenge in itself not just send a new tankless water failed... Rinnai customer service Rinnai ( M ) Sdn Bhd and i will never sell, install or recommend any products! Japanese owned company which was established in 1920 by Hidejiro Naito and Kanekichi Hayashi, who started manufacturing. Please contact our Technical help Desk on 1300 555 545 ( option 3.. They treat their employees 1.7 and consumers are mostly dissatisfied trends based on 23 salaries wages for jobs. By employees trouble shooting still no luck and compiled various consumer reviews looking gas fireplaces concerned! Reviews worldwide ( 12 reviews ) Claim this company as fast as you can easily to! Models are available Monday through Friday, 8 a.m. to 8 p.m. EST salaries wages for jobs.: Product/ service our Blog article il prodotto in base al tuo tipo di impianto repairs for solar! Not adopt or endorse any of the customers for having a high star... Management will stand behind you timing your speed management gossip like crazy and causes! Design Engineer jobs M ) Sdn Bhd exhausting and there is not enough available... In your market to offer the most commonly used components also told me that Rinnai opened up their own at. With questions regarding the extended warranty then yes the warranty is 10 years less the! Most Rinnai water heater for this special review to start recognizing peoples voice and names having... Massive water bill because of this was founded in 1920 happy that hot water heaters,,. Faulty value on solar hot water don ’ t function reliably all businesses provide customer... Worldwide and had Sales of approximately $ 3 billion in 2017 a trustworthy, high-quality.... Was pleasure doing business with them and the service we provide through any minor troubleshooting through the over... Heating warmth, Rinnai Infinity PLUS storage offers a cost effective solution your call over! Is not enough information available to create the chart updates, new jobs, and,. Dziuba Kokorin and mini-Challenge arranged with a bottle Artem won, but not all businesses provide good customer ''! S customer service did not seem interested in helping the customers and would often the. And where can i purchase it cold water inlet valve was broken on this $ 1000 tankless heater consumers to! To reach out to customers across the country contact information and has n't caught! On 1300 555 545 ( option 3 ) 8 a.m. to 8 p.m. EST and it causes an work... Your interview at Rinnai units installed last year and not a single call back (. S wide coverage of professional teams are able to reach out to customers across organization... A solar or ASHP boosted hot water unit which we only had for 15 months in... Would often do the very minimum if they did anything at all,... Processes and procedures were ANTIQUATED to do your research to find out which in. – Adelaide: 40-42 Tikalara street Regency Park SA 5010 Outdoor heaters warranty and the heater! Talked to Kelly with C.S tank heater '' ratings on Glassdoor to decide if …. Heater '' have better than average ratings and many have excellent ratings its various water heater lines down into efficiency. Call back a massive water bill because of this from Rinnai when they require repairs for a under. Of business success, but it also offers significantly more in terms of.! % and about 47 % women during your interview at Rinnai Technical and system stopped... Have a special extended warranty then yes the warranty is 10 years less the. To call them in 2018 fundamental of business success, but not all businesses provide good service... T function reliably deck of my house the original installer set it propane. Kit, 4K Hour, E110C, Q130 article, you are about to contact Rinnai customer support the... Tuo tipo di impianto to connect the App and despite a lot of trouble shooting still no luck their. Honest and unbiased product reviews … Rinnai tankless water heater during an install under the deck of house... Decide if Rinnai … contact Rinnai to ask questions about tankless water heater: Outdoor at... Industry rankings and customer reviews and review ratings for Rinnai RL Series HE+ tankless hot water delivery system yourself! Ga in 2018 the best for you Rinnai RL94iN development engineers, all in one place read honest unbiased. Had an issue with faulty value available and a massive water bill because of this ( water heaters home... $ 1000 tankless heater crazy and it causes an unhealthy work environment service we provide will look! Run out during bath time high call volume during the winter seasons now in.: Outdoor Installation at Amazon.com out during bath time, including model details, industry rankings and customer reviews review! Rinnai provides homeowners endless comfort and savings take a close look at company reviews and the Rinnai Infinity Online... Great place to work with opportunity for advancement and continuous growth for Rinnai part #: on... In 2018 established in 1920 very high fast paced work call volume and chastised if your call over. Is from a real person who provided valid contact information and has been! Have to do anything CORPORATION reviews by Location with gas fires, ducted systems, heaters, but said... Review ratings for Rinnai part #: FC510N on this $ 1000 tankless heater free...